Privacy Policy

What data do we collect?

We collect personal data such as name, address, email address, phone number and payment details when you place an order, create an account or contact us.

What do we use this data for?

• Processing and delivering your order
• Creating and managing your account
• Customer service and communication
• Newsletters (only after explicit consent)
• Legal obligations

Cookies & tracking

We use cookies and similar technologies to make our website function, analyze usage and improve marketing. You can always adjust your cookie preferences.

Security

We take appropriate technical and organizational measures to protect your data against loss or unauthorized use. Think of SSL, secure servers and access control.

Sharing with third parties

We only share your data with third parties if necessary for our services (such as delivery services, payment providers) or if we are legally required to do so. We conclude processor agreements with these parties.

Retention period

We do not keep your data longer than necessary for the purpose for which it was collected or legally required. For tax purposes, we keep order data for 7 years.

Your rights

• Access, correction or deletion of your data
• Object to the use of your data
• Withdraw consent
• Right to data portability

For all these requests, contact us via hello@bibivie.com.

Complaints

Do you have a complaint about the processing of your personal data? Contact us, or file a complaint with the Personal Data Authority.