Terms & Conditions
1. Order & Delivery
After placing your order, you will receive a confirmation by email. We strive to deliver your order as quickly as possible. Delivery takes place at the address you provided. Delays are communicated as soon as possible.
2. Payment
Payment must be made in advance via the offered payment methods. You will receive an invoice by email. If payment is not received, the order will not be shipped.
3. Returns
You have the right to return your order up to 30 days after receipt. See our Shipping & Returns page for the complete return process. Return costs are at your own expense, unless otherwise agreed.
4. Warranty
You are entitled to a good product. For defects or complaints, contact us via hello@bibivie.com. We always look for a suitable solution.
5. Liability
We are not liable for damage caused by incorrect use of our products. Our liability is limited to the purchase amount of the product.
6. Privacy
We handle your personal data carefully. See our privacy policy for more information.
7. Complaints
Do you have a complaint? Contact us via hello@bibivie.com. We respond within 2 working days and work together to find a solution.
8. Applicable law
Dutch law applies to all agreements. Disputes are submitted to the competent court in the Netherlands.
9. Contact
For questions or complaints you can contact us via hello@bibivie.com.