Shipping & Returns
Delivery Times
Orders placed on working days before 4:00 PM are shipped the same day. Delivery within the Netherlands usually takes 1-2 working days. For Belgium and Germany, delivery time is 2-4 working days. For other EU countries 3-7 working days.
Shipping Costs
For orders under €30, we charge €4.95 shipping costs within the Netherlands and Belgium. Orders over €30 are shipped for free. Adjusted rates apply for other EU countries.
International Shipping
We ship to all EU countries. The following delivery times apply for France, Germany and other EU countries:
- Belgium: 1-2 working days, shipping costs €4.95 (free from €30)
- France: 2-4 working days, shipping costs €5.95 (free from €30)
- Germany: 2-4 working days, shipping costs €5.95 (free from €30)
- Other EU countries: 3-7 working days, shipping costs €7.95 (free from €30)
For shipping outside the EU, please contact us for rates and options.
Track & Trace
After shipping, you will receive a track & trace code by email to track your package.
Return Policy
You have the right to return your order up to 30 days after receipt without giving a reason. The product must be unopened and in original condition. Return costs are at your own expense, unless it's due to our error.
Exceptions & Conditions
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How can I return?
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Tip: keep your shipping receipt until your return has been processed.